Refunds Policy
Effective Date: July 11, 2024
Thank you for shopping at DigiXSale! We strive to provide high-quality digital products and services. Please read our Refunds Policy carefully before making a purchase, as it outlines our policy regarding refunds for digital products.
1. No Refunds Policy
Due to the nature of digital products, all sales are final. Once a digital product has been purchased and delivered, we do not offer refunds, exchanges, or cancellations. By making a purchase, you agree to these terms.
2. Digital Products
Our digital products include, but are not limited to:
- Software
- E-books
- Digital downloads
- Online courses
- Subscriptions
3. Exceptions
While we do not offer refunds, we understand that exceptional circumstances can occur. We may consider a refund or exchange under the following conditions:
- Defective Product: If the digital product is defective or not as described, please contact us immediately. We will review your request and, if approved, provide a replacement or alternative solution.
- Technical Issues: If you experience technical issues that prevent you from accessing or using the digital product, please contact our support team. We will work with you to resolve the issue.
4. How to Request an Exception
If you believe you qualify for an exception under the conditions listed above, please follow these steps:
- Contact Us: Email our support team at support@digixsale.net with your order number, a detailed description of the issue, and any supporting evidence (e.g., screenshots, error messages).
- Review Process: Our support team will review your request and respond within 5 business days.
- Resolution: If your request is approved, we will provide a replacement product or an alternative solution. If your request is denied, we will provide an explanation.
5. Contact Us
If you have any questions or concerns about our Refunds Policy, please contact us at:
DigiXSale Email: support@digixsale.net